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Privacy Policy

This Privacy Policy explains how ThinkCyte K.K. (together with its affiliates, “ThinkCyte”, “we”, or “us”) may collect, use, disclose, and secure information we obtain from you, your visit to our websites or your use of our services (collectively, “Services”). By accessing our website and providing your information directly or via our Services, you expressly consent to  this Privacy Policy. If you are visiting from the European Economic Area or other regions with laws governing data collection and use, you agree to the transfer of your information to Japan or the United States and processing globally.

How we collect your information

We collect information when you visit our website, sign up for updates, or communicate with us. We may ask you to provide information that could reasonably be used to contact you or to identify you personally (such as your name, company name, title, email address, mailing address, telephone number, etc.). ThinkCyte may also ask you to provide other information about yourself, including demographic information such as geographic region, or certain information about your preferences and interest.

We will retain your personal information for the duration of our ongoing relationship with you and/or for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer period is required or permitted for legal, auditing, or compliance purposes. 

How we use your information

We use information, including personal information, for internal and service-related purposes. We may use and retain any data we collect to provide and improve any of our services. We may send email to the email address you provide to us for sending you email for informational and operational purposes, such as account management, customer service, system maintenance, and other service-related purposes. We may use your information to show or send you information we think may be useful or relevant to you. You may opt out of email marketing by using the unsubscribe link in a marketing email. We may anonymize or aggregate data collected through the Services and use it for performing business analyses, or for other internal purposes. Such use may include:

  • Providing, maintaining, administering, or expanding the Services,
  • Fulfilling our legal obligations, such as preventing, detecting, and investigating security incidents, fraud, and potentially illegal or prohibited activities,
  • Enforcing our Privacy Policy and other agreements.

We may share your information with companies affiliated with ThinkCyte, and with our third-party vendors and service providers, to comply with legal obligations, to protect and defend our rights and property, and with your permission. We do not rent, sell, or share your information with other people or non-affiliated companies for their direct marketing purposes, unless we have your permission. We may share any information we receive with vendors and service providers we use to help us provide and improve the Service. For example, we may disclose information to the service providers that help host the Services or send our emails.

We may allow access to data collected by the Services to send you information we think may be useful or relevant to you.

We may access, preserve, and disclose collected information, if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; comply with the law; or protect your, our, or others’ rights, property, or safety.

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of ThinkCyte assets, or transition of service to another provider, your information may be disclosed in connection with the negotiation of such transaction, and/or sold or transferred as part of such a transaction as permitted by law and/or contract. 

Your Rights and Opt-Out Choices

Depending on your place of residence, you may have some or all the following data protection and privacy rights:

  • Right to access (right to know) the personal information we have collected about you or shared with third parties for direct marketing purposes, although we do not disclosure your personal information to third parties for this purpose.
  • Right to correct the personal information we have collected when it is inaccurate.
  • Right to restrict the use of your personal information to only when we have a legal basis for processing.
  • Right to request deletion of your personal information.
  • Right to request portability or the transfer of your personal information.
  • Right to opt-out of the sale of your personal information, and the use for targeted advertising.
  • Right to withdraw your consent in instances where we are relying on your consent to process your personal information. This will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you.
  • Right to appeal our refusal to act on your request and submit a complaint to the relevant authority.
  • Right to not receive discriminatory treatment for exercising your rights.

You can exercise your rights at any time by contacting us at the address listed below. Only you, or someone legally authorized to act on your behalf, may make a verifiable request related to your personal information. We will comply with your request as soon as reasonably practicable and within the required timeframe under applicable law. We may need to verify your identity before complying with your request. We will not discriminate against you for exercising your rights, but it may impact your ability to use our Services. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.

You may also opt-out of marketing communications by contacting us at the address listed below. Please note, however, that even if you opt out of receiving our marketing information, we may still send you certain types of communications, such as responses to your requests and transactional or legal notification communications.

You can delete or set your browser to refuse all or some browser cookies, or you can set your browser to alert you when cookies are being sent. Refer to your browser’s instructions to learn more about your browser settings and how you can manage cookies.

How we protect your information

We use commercially reasonable safeguards to help protect and secure your information in accordance with this Privacy Policy. Unfortunately, the internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. While ThinkCyte strives to protect your information, any transmission of information is at your own risk.

By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you.

We do not knowingly collect, maintain, or use personal information from children under 18 years of age, and no part of the Service is directed to children under the age of 18. If you learn that your child has provided us with personal information without your consent, you may alert us at the address listed below. If we learn that we have collected any personal information from children under 18, we will promptly take steps to delete such information and terminate the child’s account.

How to update your information or make a suggestion

If you would like to request that we update or correct any information that you have provided to us through your use of the Services or otherwise, or if you have suggestions for improving this Privacy Policy, please write us at the address listed below.

Changes to our privacy policy

We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted.. Your continued use of the Services after the effective date of any amendment to this Privacy Policy constitutes your acceptance of the amended Privacy Policy. Thus, please review this Privacy Policy periodically.

Contact Information

The data controller for the purposes of GDPR, UK GDPR, PIPEDA or other data protection laws is ThinkCyte K.K. 

ThinkCyte K.K.

7-3-1 Hongo, Bunkyo-ku, Tokyo 113-0033 Tokyo, JAPAN

email: privacy@thinkcyte.com

Effective Date: August 30, 2024